The mission of the Watauga County Department of Communications and Emergency Services is to serve and protect the public’s safety by providing a vital communications link between the community and their public safety responders. We recognize both as our customers.
In furtherance of our mission, we are committed to:
Serving our community with the highest standards of integrity, cooperation and concern for the welfare of others.
Efficient and effective acquisition and dissemination of information to the proper responders.
Accountability for our performance and conduct.
Continuous improvement through effective training and professional development.