Mission Statement

The mission of the Watauga County Department of Communications and Emergency Services is to serve and protect the public’s safety by providing a vital communications link between the community and their public safety responders. We recognize both as our customers.

In furtherance of our mission, we are committed to:

  • Serving our community with the highest standards of integrity, cooperation and concern for the welfare of others.

  • Efficient and effective acquisition and dissemination of information to the proper responders.

  • Accountability for our performance and conduct.

  • Continuous improvement through effective training and professional development.

ADA Policy